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Tuesday, November 28
 

8:30am

Registration
Registration for Future Workplace Network Meeting

Tuesday November 28, 2017 8:30am - 9:00am
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

9:00am

Welcome and Opening Address
Welcome to the Future Workplace Network meeting, hosted by SunTrust. In this opening session, participants will be engaged in an interactive opening exercise related to the overall theme of "The Future of Learning, Leadership, and Work Space."

Speakers
avatar for Scott Katz

Scott Katz

Senior Vice President, Learning, Leadership & Talent, SunTrust
avatar for Jeanne Meister

Jeanne Meister

Founding Partner, Future Workplace


Tuesday November 28, 2017 9:00am - 9:30am
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

9:30am

SunTrust's HR Journey
Margaret will give an introduction to SunTrust as an organization, including SunTrust's history, purpose, and structure, as well as SunTrust's HR Journey as an organization.

Speakers
avatar for Margaret Callihan

Margaret Callihan

Chief Human Resources Officer, SunTrust


Tuesday November 28, 2017 9:30am - 10:00am
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

10:00am

New Initiatives for SunTrust: Applying Agile to HR and Corporate Learning
Agile HR applies software development principles of speed, continuous iteration, and customer focus to HR and Corporate Learning. When applied to HR, agile principles change the focus of HR and Learning from imposing standards to empowering employee collaboration, innovation, and agility.

Speakers
avatar for Nigel Love

Nigel Love

Senior Vice President, Human Resources: Organization Design, Change Management, and Agile HR Delivery, SunTrust
avatar for Molly O’Neal

Molly O’Neal

Group Vice President, HR Agile Team Lead, SunTrust


Tuesday November 28, 2017 10:00am - 10:45am
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

10:45am

Member Discussion: Applying Agile Principles to HR and Learning
How do member firms apply agile principles to HR and Corporate Learning?

Tuesday November 28, 2017 10:45am - 11:15am
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

11:15am

Networking Break
Tuesday November 28, 2017 11:15am - 11:30am
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

11:30am

SunTrust Movement to Build Financial Wellbeing for Customers and Employees
Brian Nelson Ford, Financial Wellbeing Executive at SunTrust, will share how and why SunTrust is reaching its goal of moving 5 million people from financial stress to financial confidence within the next five years. This goal started with the creation of the "Lighting the Way to Financial Well-Being" program. SunTrust is an organization driven by purpose and a personal touch to target those across all income levels who are dealing with financial stress. Using a series of key questions related to the morning’s sessions, Future Workplace & the SunTrust team will facilitate a conversation where members reflect and continue the conversation in a small group dialogue. This is your opportunity to learn from members about what they are doing to promote financial wellbeing.

Speakers
avatar for Brian Nelson Ford

Brian Nelson Ford

Financial Well-Being Executive, SunTrust


Tuesday November 28, 2017 11:30am - 12:00pm
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

12:00pm

Networking Lunch
Tuesday November 28, 2017 12:00pm - 1:00pm
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

1:00pm

Lessons from the Launch of Verizon Wireless Sales Leadership Academy
Learn about why and how Verizon Wireless created the Sales Leadership academy to engage, enable, and empower retail sales leaders at all levels. The Academy is a 4-day face-to-face experience that uses a leaders as teachers model. The Academy leverages Verizon’s general leadership development curriculum and applies it to very hands-on, immersive learning experiences within mock retail stores and mock inventory rooms so that its relevant and immediately applicable. The Verizon team will also share how the design framework for The Academy was applied successfully to a large group of call center leaders and is being applied to a large group of IT/Technology leaders.

Speakers
avatar for Michael Sunderman

Michael Sunderman

Executive Director, Global Learning and Development, Verizon
avatar for Lou Tedrick

Lou Tedrick

VP, Global Learning & Development, Verizon


Tuesday November 28, 2017 1:00pm - 1:45pm
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

1:45pm

Member Discussion: Upskilling Front Line Workers
How are member firms upskilling front line workers—from retail store operations, to call centers, and IT leaders?

Tuesday November 28, 2017 1:45pm - 2:15pm
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

2:15pm

How and Why United Healthcare and GE Developed a Brand Ambassador Program
Learn how both GE and United Healthcare have mobilized their employees to become brand ambassadors by teaching storytelling and nurturing all forms of social amplification to drive highly engaged armies of brand ambassadors. Learn the results and impact both companies have achieved in creating Brand Ambassadors: from upskilling employees and recruiters on their digital literacy to building a strong employment brand.

Speakers
avatar for David Sparkman

David Sparkman

SVP, Culture, UnitedHealth Group
avatar for Shaunda Zilich

Shaunda Zilich

Global Employment Brand Leader, GE


Tuesday November 28, 2017 2:15pm - 3:15pm
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

3:15pm

Member Discussion: The Power of Brand Ambassadors
What are member firms doing to develop brand ambassadors and amplify their employer brands?

Tuesday November 28, 2017 3:15pm - 3:45pm
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

3:45pm

Networking Break
Tuesday November 28, 2017 3:45pm - 4:15pm
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

4:15pm

How HR Executives Should Think About Artificial Intelligence
It is very easy to get caught up in the cool hype of using AI in HR. But then reality sets in. HR and Learning Executives start asking questions like: Where do I start in piloting AI? What can AI replace in HR and what can it not replace? What areas within HR can AI have the most impact on? What new job roles need to be created to “train” AI and what new and expanded roles will be developed as AI handles more of the administrative tasks?

Future Workplace will lead a discussion on this in the context of the employee life cycle in your organization; from recruiting to onboarding, learning, development, engaging with social recognition, and the HR Service Desk.

Speakers
avatar for Jeanne Meister

Jeanne Meister

Founding Partner, Future Workplace
avatar for Kevin Mulcahy

Kevin Mulcahy

Partner, Future Workplace


Tuesday November 28, 2017 4:15pm - 5:00pm
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

5:00pm

Chief Storyteller: Bringing SunTrust to Life
A former Vice President of Marketing Operations at SunTrust, Carey Sherrell has transitioned into SunTrust Chief StoryTeller. Sherrell will share how and why storytelling is used at SunTrust to drive deeper emotional connections with employees and higher levels of employee engagement.

Speakers
avatar for Carey Sherrell

Carey Sherrell

Chief Storyteller, SunTurst


Tuesday November 28, 2017 5:00pm - 5:30pm
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

5:30pm

Key Takeaways from Day One
We will review day one and share key thoughts.

Speakers
avatar for Gina Jeneroux

Gina Jeneroux

Head, BMO Institute for Learning, BMO Financial
avatar for Jeanne Meister

Jeanne Meister

Founding Partner, Future Workplace
avatar for Kevin Mulcahy

Kevin Mulcahy

Partner, Future Workplace


Tuesday November 28, 2017 5:30pm - 5:45pm
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

6:15pm

Member Dinner
Tuesday November 28, 2017 6:15pm - 8:15pm
White Oak Kitchen 270 Peachtree St., Atlanta, GA 30303
 
Wednesday, November 29
 

8:30am

Welcome Back: Review Day One and Showcase Themes for Day Two
We will review the major themes from the first day of the conference and then set up expectations for day two.

Speakers
avatar for Jeanne Meister

Jeanne Meister

Founding Partner, Future Workplace


Wednesday November 29, 2017 8:30am - 8:45am
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

8:45am

Expanding Career Development across Fidelity Locations
Learn about Fidelity’s journey to create resources to support associates in their career development, including both online tools and Career Centers to help Fidelity associates navigate their career path as they prepare for the future workplace.

Speakers
avatar for Mary Prindle

Mary Prindle

SVP, Strategy & Planning, Fidelity Investments


Wednesday November 29, 2017 8:45am - 9:15am
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

9:15am

Lessons from BrilliantYOU™
Speakers
avatar for Sara Ley

Sara Ley

Digital Learning & Technology Leader, GE Crotonville


Wednesday November 29, 2017 9:15am - 9:45am
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

9:45am

Networking Break
Wednesday November 29, 2017 9:45am - 10:00am
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

10:00am

The Future Workplace Immersion™ Creating Compelling Employee Experiences
Experience our newest offering, The Future Workplace Immersion™, developed in collaboration with ROOT INC. Working in teams using Learning Maps, you will explore how your organization can create more compelling employee experiences by understanding the key mega forces impacting the future of organizations, explore and discuss “next practices” in workspace, self directed learning, accreditation, and understand the power of artificial intelligence to transform HR. This is an abridged version of our new Full Day program designed for intact teams at your organization. You will leave with a set of key strategic actions you will consider in your planning for 2018.

Speakers
avatar for Jeanne Meister

Jeanne Meister

Founding Partner, Future Workplace
avatar for Kevin Mulcahy

Kevin Mulcahy

Partner, Future Workplace


Wednesday November 29, 2017 10:00am - 11:30am
SunTrust 303 Peachtree St NE, Atlanta, GA 30308

11:30am

Depart for EY
Wednesday November 29, 2017 11:30am - 12:00pm
EY 55 Ivan Allen Jr. Blvd, Suite 1000, Atlanta, GA 30308

12:00pm

Networking and Box Lunch at EY
Wednesday November 29, 2017 12:00pm - 12:30pm
EY 55 Ivan Allen Jr. Blvd, Suite 1000, Atlanta, GA 30308

12:30pm

Creating the Work Space of the Future: EY's Work Space Transformation
EY will share lessons learned in how workspace is a key driver to promote the firm’s culture. The EY team will share how EY is creating a more engaging and collaborative workspace while reducing their real estate footprint and growing headcount. Learn how the Real Estate team and the HR team work together on a shared vision for workspace.

Speakers
avatar for Maryella Gockel

Maryella Gockel

Flexibility Leader, EY
avatar for John Meckley

John Meckley

Facilities/Operations Leader (SE Region), EY
avatar for Trex Morris

Trex Morris

Global Real Estate Leader, EY
avatar for Megan Tuggle

Megan Tuggle

Assistant Director, Talent Team, EY


Wednesday November 29, 2017 12:30pm - 1:15pm
EY 55 Ivan Allen Jr. Blvd, Suite 1000, Atlanta, GA 30308

1:15pm

Rotating Tour of EY Showcasing the Workplace of the Future
The notion of a more adaptable work environment is becoming increasingly important as C-level executives understand the importance of workspace to build and promote company culture. EY will give members of Future Workplace a tour of their reimagined Workplace of the Future sharing the history, drivers, and results.

Speakers
avatar for John Meckley

John Meckley

Facilities/Operations Leader (SE Region), EY


Wednesday November 29, 2017 1:15pm - 2:15pm
EY 55 Ivan Allen Jr. Blvd, Suite 1000, Atlanta, GA 30308

2:15pm

Steelcase Research on Why Workspace Matters
Learn from the latest research from 12,480 participants across 17 countries conduced by Steelcase on how space, and, importantly, giving employees choice in where they work, is becoming a key factor in employee engagement.

Speakers
avatar for Laurent Bernard

Laurent Bernard

Vice President, Global Talent Management, Steelcase


Wednesday November 29, 2017 2:15pm - 2:45pm
EY 55 Ivan Allen Jr. Blvd, Suite 1000, Atlanta, GA 30308

2:45pm

Takeaways from Future Workplace Network Meeting
Speakers
avatar for Jeanne Meister

Jeanne Meister

Founding Partner, Future Workplace
avatar for Kevin Mulcahy

Kevin Mulcahy

Partner, Future Workplace


Wednesday November 29, 2017 2:45pm - 3:30pm
EY 55 Ivan Allen Jr. Blvd, Suite 1000, Atlanta, GA 30308

3:30pm

Meeting Adjourns
Wednesday November 29, 2017 3:30pm - 3:30pm
EY 55 Ivan Allen Jr. Blvd, Suite 1000, Atlanta, GA 30308